CHALLENGES OF COMPUTERIZING AND SECURING COUNTY GOVERNMENTS RECORDS A QUALITATIVE STUDY OF KERICHO COUNTY
Loading...
Date
2025-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Gretsa University
Abstract
This study examined the challenges faced by Kericho County in computerizing and securing its
records. The research aimed to identify the specific obstacles, constraints, and complexities
encountered during the transition from paper-based record-keeping systems to digital platforms
within the county government context. The study adopted a qualitative research approach to gain
in-depth insights into the challenges and provided recommendations for improvement. The study
was guided by the following objectives: (1) to identify the specific challenges faced by Kericho
County in the computerization of its records, (2) to explore the challenges related to the security
of county governments’ records in the digital environment, (3) to investigate the impact of these
challenges on county government operations and service delivery, and (4) to provide
recommendations and insights for improving the computerization and security of records in
county governments. The literature review revealed gaps in the existing literature, particularly in
understanding the challenges specific to county governments and the security aspects of digital
record management. The study addressed these gaps by conducting interviews and focus groups
with relevant stakeholders in Kericho County. The data collected were analyzed using thematic
analysis to identify common themes and patterns related to the challenges faced by the county
government. The findings of this study contributed to the existing body of knowledge on record
management in county governments. It provided valuable insights into the practical difficulties,
resource constraints, technological limitations, and organizational barriers encountered during
the computerization process. Additionally, the study shed light on the security challenges,
vulnerabilities, and potential cyber threats faced by county governments in the digital
environment. By addressing the identified gaps and providing actionable recommendations, this
study aimed to improve governance, service delivery, and data security in county governments.
The findings were of value to policymakers, county officials, and other stakeholders involved in
the computerization and secure management of records.
Description
Research project
Keywords
SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science