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FACTORS INFLUENCING THE IMPLEMENTATION OF HUMAN RESOURCE INFORMATION SYSTEM AT KENYA REVENUE AUTHORITY

(Gretsa university, 2022) AHMED, FARHAN ABDI

Human resource is the chief source of competitiveness in the era where society is struggling for excellence. The top-performing global firms rely on technology, strategic positions, or patents and effective management of the workforce for a sustained advantage in the market. Currently, no single business can soar without technology other than human labour. Hence, the research will identify essential factors affecting the implementation of HR information systems at the Kenya Revenue Authority (KRA). The study will adopt a descriptive survey research design to study the KRA employees in Nairobi Headquarters. The study applied a stratified random sampling method. Primary data was gathered using online questionnaires to the selected participants from KRA. The researcher analyzed study data using descriptive statistics, including frequencies, percentages, standard deviations, pie charts, and ranking orders.