EXPLORING HOW YOUTHS IN KENYA ARE USING CHATBOTS IN THEIR DAILY LIFE ROUTINE ’S TO SOLVE UNEMPLOYMENT: A CASE OF CHAT-GPT
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Date
2025-11
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Gretsa University
Abstract
This This research investigates how Kenyan youth are applying ChatGPT—an
advanced AI chatbot—to address unemployment and improve their financial wellbeing. The study begins by outlining the expanding role of artificial intelligence
across various sectors and its potential to reduce youth joblessness in Kenya. It
identifies key economic challenges such as high unemployment and limited access to
job opportunities. The study’s objectives include assessing AI awareness among
youth, evaluating ChatGPT’s impact on job readiness and entrepreneurship, and
identifying barriers to its daily use. The central hypothesis posits that ChatGPT
enhances job search efficiency and supports skill development. A mixed-methods
approach was used, combining quantitative surveys and qualitative interviews with
participants aged 18–35 from diverse backgrounds. Quantitative data were analyzed
statistically, while qualitative responses were examined thematically. Results indicate
that ChatGPT contributes positively to employment efforts, though its impact could
be expanded through improved digital literacy and broader internet access. The study
recommends targeted training programs and infrastructure investment to support
wider AI adoption. Future research should explore long-term and comparative studies
to better understand ChatGPT’s sustained influence on employment and skill-building
among Kenyan youth
Description
Research project
Keywords
SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science