AN EVALUATION OF 5G WIRELESS NETWORK DEPLOYMENT IN TELECOMMUNICATION FIRMS: A CASE OF SAFARICOM
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Date
2025-10
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Gretsa University
Abstract
Modern technology has become an indispensable aspect of most enterprises globally. For the
past few decades, telecommunication firms, fintech companies, and other industries have relied
heavily on advanced technology. Fast internet speed is the need of the hour, and every major
telecommunication company is pushing to make it even faster. To keep up with the constantly
changing world, we require more and more technology. The fifth-generation (5G) wireless
technology has arrived, with the primary aim of increasing capacity, higher data throughput,
lower latency, and quality service. Many studies have been conducted on the adoption and
implementation of 5G wireless technology in different industries. For instance, researchers
have explored the factors that affect adopting 5G technology in healthcare, agriculture, and
other sectors. Few studies have examined Kenyan telecom firms' 5G wireless adoption. Telecommunication businesses in Kenya have yet to fully implement 5G wireless technology, thus
variables that may affect its adoption must be examined. To leverage 5G's benefits, you must
understand its problems and opportunities. This study examines Kenyan telecommunication
firms' wireless technology adoption variables to close this gap. This study examines individual
traits, technological and organizational factors, and cybersecurity issues that may affect
Kenyan telecommunication companies' 5G wireless network adoption. Telecommunications
companies select middle- to senior-management employees using stratified sampling.
Questionnaires, descriptive statistics, Pearson correlation, and multiple regression analysis
were used. The results showed that age, education, and experience favorably affect 5G wireless
technology adoption. Perceived utility and ease of usage strongly influence 5G adoption. Top
management support, culture, and training boost 5G adoption. Finally, cybersecurity worries
hinder 5G adoption. Thus, Kenyan telecommunication companies should link developing
technology with sufficient infrastructure to enable its adoption and educate and train their staff
on the value of new technology to stay competitive in the dynamic and competitive market.
Description
Research project
Keywords
SOCIAL SCIENCES::Statistics, computer and systems science::Informatics, computer and systems science