In Kenya, public sector reforms have been embraced partly through the signing of Performance Appraisal Systems. Employee performance is a critical factor in the success of any organization, particularly in the hospitality industry where service quality is paramount. This study explores the efficacy of employee appraisal programs on the performance of classified hotels in Nairobi County, Kenya. The research aims to provide insights into how employee appraisal initiatives impact organizational performance within the context of the hospitality sector. Drawing upon a review of existing literature, this study examines the theoretical foundations of employee appraisal programs and their significance in enhancing employee motivation, job satisfaction, and overall organizational effectiveness. Additionally, it investigates the specific challenges and opportunities faced by classified hotels in Nairobi County regarding the implementation and effectiveness of such programs. The methodology involves a mixed-methods approach, incorporating both qualitative and quantitative data collection techniques. Semi-structured interviews with hotel managers, human resource professionals, and frontline employees were conducted to gain a comprehensive understanding of current appraisal practices and their perceived impact. Additionally, surveys were distributed to gather quantitative data on employee satisfaction, performance levels, and perceptions of the effectiveness of existing appraisal systems. The findings of this study are expected to shed light on the relationship between employee appraisal programs and organizational performance within the context of classified hotels in Nairobi County. It is anticipated that the research provided actionable insights for hotel managers and human resource practitioners to optimize their employee appraisal strategies, thereby enhancing overall performance and competitiveness in the hospitality industry Key Terms: Appraisal programmes, classified hotels